Basement Remodeling and Finishing Process
FROM CONCEPT TO COMPLETION
At Millennium Floors Basement Remodelling, we want you to be completely satisfied throughout each step of the remodelling, installation, and/or addition process. We will work closely with you, your architects and/or our designers, from beginning to end. Not only does this create a positive working relationship, but also keeps the project on budget and on time, and ensures that the final outcome is everything you imagined and more.
1-2 Weeks
1. MAKE INITIAL CONTACT Stop by our office, shop, or showroom to meet with a representative OR give us a call, email us, or fill out an online form. 2. MEET AND GREET A REP FROM MILLENNIUM Set up an appointment to review your dreams with one of our reps and to schedule a walk-through of your project.2-3 Weeks
3. REVIEW THE INITIAL ESTIMATE AND DESIGN This will give you an idea of the project cost and time frame, based on the information you have provided. 4. DISCUSS THE SCOPE OF WORK AND QUESTIONS The Scope of Work will be bid either on a Fixed Price basis or on a Time and Materials basis. In a Fixed Price situation, we bid off a well-defined set of plans and/or job specifications. These jobs have a start price and an agreed-upon payment schedule and any changes are executed via change order while the work is underway. In a Time and Materials (T&M) situation, we quote you our Labor Rates per hour, and all other job costs are charged to you at our cost plus a markup. We usually work under a T&M arrangement if the plans must evolve as the work continues or if the scope of work is impossible to determine at the time of the bid. Some kinds of work, such as bug damage repairs, rot repairs, structural work, and historical restoration work almost always are done on a T&M basis. We will be happy to discuss the terms of the Scope of Work with you to better tailor it to your expectations and budget. If you are ready to move forward or aren’t sure about something, we’ll be happy to meet again to go over and to walk you through all of your materials, timing, etc. to make sure your vision comes across perfectly. 5. MAKE FINAL CHANGES AND APPROVE THE PROJECT Our scheduler will reach out to work on or provide you with a detailed timeline. You will also meet your project manager, who will go over construction details and review the preference of communication throughout the construction process if questions arise.# Weeks depending on your project requirements
6. WATCH AS MILLENIUM BUILDS YOUR DREAM We’ll do our best to make it as easy and stress-free as possible for you to have the home or space of your dreams. The Project Manager will be your point person throughout the construction process and will be available to you through several means – on-site, by phone call, text or email. In addition, you are encouraged to contact our office at any point in the project. We will treat you, your home, your property and your neighbourhood with respect. You can count on us to be professional, courteous and to communicate effectively. We will minimize disruption to your home, and clean up the work site at the end of each day. Once work begins, you will need to make decisions promptly to keep the project on schedule and communicate with the project manager if you have questions or concerns.
As outlined in the Scope of Work, payment will be required at clearly defined stages, before the next phase is to begin.Project Complete
7. ENJOY YOUR NEW SPACE!